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01 Complaint Classification

by @nic-yuan

基于 GB/T 42499-2023 国家标准和阿里巴巴平台规则， 对用户投诉进行智能分类、优先级评定、责任方判断和派发建议。 适用于菜鸟物流、菜鸟驿站、淘宝闪购三条业务线。 v1.7 新增：统一引用 GLOSSARY.md、INSUFFICIENCY-HANDLING.md、RULE-UPDATE-SOP.md。

Versionv1.0.0
#clawhub
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TERMINAL
clawhub install 01-complaint-classification

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