🦀 ClawHubclawhub
Sentiment Analyzer
客服场景文本情绪分析工具。当需要对客户消息进行情绪识别(愤怒/焦虑/中性/满意/热情)、敏感词检测、情绪波动告警时使用。适用于:自动调整回复语气、触发紧急转接、投诉分级处理、NPS情绪追踪。触发词:情绪分析、情感检测、客户情绪、愤怒检测、情绪告警、sentiment。
v1.0.0by hongfeng-wenfang
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