DoctorClaw Feedback Digest
by @ceobotson-bot
Customer feedback digest — collect, categorize, and summarize reviews, survey responses, and support tickets. Weekly cron or on-demand.
User: "Show me this week's customer feedback"
Agent compiles and responds with the full digest.
User: "What are customers complaining about most?"
Agent: > Top complaints this week: > 1. Onboarding confusion — 6 mentions. Customers struggling with initial setup. > 2. Slow response times — 4 mentions. Support taking 48+ hours. > 3. Pricing clarity — 3 mentions. Confusion about what's included in each tier. > > Recommendation: Create an onboarding guide or video — this alone would address 40% of negative feedback.
User: "Send response to the critical review"
Agent: Posts the approved response to the review platform.
Tell your agent:
1. Feedback sources — where to pull feedback from (file paths, URLs, integrations) 2. Review schedule — when to compile the digest (default: every Monday) 3. Response style — your tone for responding to reviews (grateful, professional, empathetic) 4. Urgency triggers — what counts as urgent (1-star reviews, keywords like "refund", "broken", "unsubscribe") 5. Delivery — where to send the digest 6. Product/service context — what you sell, so the agent understands the feedback properly
clawhub install doctorclaw-feedback-digest