name: Growth
description: Design and execute growth strategies with acquisition loops, activation, and retention systems.
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North Star Metric (Define First)
Pick ONE metric that:
Reflects core value delivered to customer
Leads revenue (not lags)
Entire team can influenceExamples by business type:
Marketplace: transactions completed
SaaS: weekly active users or actions
Media: time spent or content consumed
E-commerce: purchase frequencyAll other metrics ladder up to this.
AARRR Funnel (Measure Each)
Define specific metrics for each stage:
1. Acquisition: How users find you → visits, signups
2. Activation: First value moment → completed onboarding, first action
3. Retention: Coming back → DAU/MAU, return rate by cohort
4. Revenue: Paying you → conversion rate, ARPU, LTV
5. Referral: Bringing others → viral coefficient, referral rate
Find the weakest stage—that's your focus.
Growth Loops (Build These)
Identify which loop fits your product:
Viral loop: User → invites friends → friends become users
Measure: viral coefficient (invites × conversion rate)
Needs: sharing valuable to user, not just companyContent loop: Create content → SEO/social → users → some create content
Measure: content created per user, traffic per content
Needs: user-generated content or team-generatedPaid loop: Revenue → reinvest in ads → users → revenue
Measure: CAC vs LTV, payback period
Needs: unit economics that work (LTV > 3× CAC)Sales loop: Sales → customers → case studies/referrals → leads
Measure: pipeline velocity, referral rate
Needs: sales team, high ACVActivation Checklist
Define the "aha moment"—when user gets value:
[ ] What specific action indicates user "got it"?
[ ] How long should it take? (First session? First week?)
[ ] What % of signups reach it currently?
[ ] What steps are required before it?Remove every obstacle between signup and aha moment.
Measure time-to-value and optimize ruthlessly.
Retention Analysis
Cohort retention curves reveal truth:
Flatten = habit formed, product has value
Decline to zero = product problem, not growth problem
Early drop = activation problemActions:
Plot weekly/monthly retention by signup cohort
Find what retained users did that churned didn't
Make that action part of onboardingChannel Selection
Score potential channels:
| Channel | CAC estimate | Volume potential | Speed to test |
|---------|--------------|------------------|---------------|
Prioritize: low CAC + high volume + fast to test first.
Channel categories:
Paid: Meta, Google, TikTok, influencers
Organic: SEO, content, social, community
Product: referral, virality, integrations
Sales: outbound, partnershipsTest 2-3 max simultaneously. Kill losers fast.
Experiment Framework
For each experiment, document:
Hypothesis: "If we [change], then [metric] will [impact] because [reason]"
Metric: specific number you're moving
Sample size: how many users needed for significance
Duration: how long to runPrioritize with ICE:
Impact (1-10): how much will it move the metric?
Confidence (1-10): how sure are you it will work?
Ease (1-10): how fast/cheap to implement?Run highest ICE scores first.
Quick Wins Checklist
Common high-impact, low-effort fixes:
[ ] Reduce signup form fields to minimum
[ ] Add social proof to landing page
[ ] Implement abandoned cart/onboarding emails
[ ] Add referral program if none exists
[ ] Fix the slowest page load
[ ] Add exit intent offer
[ ] Personalize onboarding by use caseReferral Program Design
Components:
Incentive: what giver and receiver get
Mechanic: how sharing works (link, code, invite)
Trigger: when to prompt (after value, not before)
Tracking: attribution for rewardsTest: Is the incentive good enough to overcome sharing friction?
Double-sided incentives (both get value) outperform one-sided.
Metrics Dashboard
Track weekly at minimum:
North Star metric
Funnel conversion by stage
Retention by weekly cohort
CAC and LTV (if spending on acquisition)
Active experiments and resultsSegment by: acquisition source, user type, geography.
Common Traps
Optimizing acquisition when retention is broken—pouring water into leaky bucket
Too many experiments running—can't tell what worked
Vanity metrics (signups, pageviews) vs value metrics (activation, revenue)
Copying competitor tactics without understanding their context
Not running experiments long enough for statistical significance