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BytesAgainBytesAgain
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Help And Support

by @rachidjarray-hk-qa-fdt

Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthroug...

Versionv0.1.0
Downloads476
TERMINAL
clawhub install help-and-support

πŸ“– About This Skill


name: help-and-support description: Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthrough, are getting started for the first time, or need to report a bug or problem. Covers "how do I use this?", "help me get started", "I'm new", "something is broken", "report a bug", "what version is this?". user-invocable: true disable-model-invocation: false allowed-tools: ["Bash(fdx status*)", "Bash(fdx call helpNarrative*)", "Bash(fdx call onboardingAssistant*)", "Bash(fdx call reportIssue*)", "Bash(fdx call getAppVersion*)"]

Help & Support

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.

Help Narrative β€” Answer Questions

Use when the human has a specific question about how the wallet works:

fdx call helpNarrative --question ""

Parameters

| Parameter | Required | Description | | ------------ | -------- | -------------------------------------------- | | --question | Yes | The question to answer | | --locale | No | Language/locale preference (e.g. en, zh) | | --tone | No | Response tone (e.g. friendly, technical) |

Examples

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant β€” Guide New Users

Use when the human is new or needs a walkthrough of a specific topic:

fdx call onboardingAssistant --question ""

Parameters

| Parameter | Required | Description | | ------------ | -------- | --------------------------------------------- | | --question | Yes | The onboarding topic or question | | --context | No | Additional context about the user's situation | | --locale | No | Language/locale preference | | --tone | No | Response tone |

Examples

# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"

With context

fdx call onboardingAssistant \ --question "How do I start earning yield?" \ --context "I have USDC on Ethereum"

Report an Issue β€” Bug Reports

Use when the human encounters a problem:

fdx call reportIssue \
  --title "" \
  --description ""

Parameters

| Parameter | Required | Description | | --------------- | -------- | --------------------------------------------------------- | | --title | Yes | Short summary of the issue | | --description | Yes | Detailed description of what happened | | --severity | No | Issue severity (e.g. low, medium, high, critical) | | --category | No | Issue category (e.g. bug, feature, question) |

Examples

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

fdx call getAppVersion

Useful for including version information in bug reports or verifying compatibility.

Flow for New Users

1. Check current status: fdx status 2. If not authenticated, guide them through authenticate skill 3. Run onboarding: fdx call onboardingAssistant --question "I'm new, what should I do first?" 4. Walk through the response with the human 5. Help them explore: check wallet (wallet-overview skill), fund it (fund-wallet skill)

Flow for Issue Reporting

1. Ask the human to describe the problem 2. Check app version: fdx call getAppVersion 3. Check auth status: fdx status 4. Submit the report: fdx call reportIssue --title "..." --description "..." --severity 5. Confirm to the human that the issue has been reported

Prerequisites

  • helpNarrative and onboardingAssistant work even without authentication
  • reportIssue requires authentication (fdx status to check, see authenticate skill)
  • πŸ’‘ Examples

    fdx call helpNarrative --question "How do I send tokens?"
    fdx call helpNarrative --question "What chains are supported?"
    fdx call helpNarrative --question "How does the swap work?" --tone technical
    

    βš™οΈ Configuration

  • helpNarrative and onboardingAssistant work even without authentication
  • reportIssue requires authentication (fdx status to check, see authenticate skill)