Help And Support
by @rachidjarray-hk-qa-fdt
Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthroug...
clawhub install help-and-supportπ About This Skill
name: help-and-support description: Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthrough, are getting started for the first time, or need to report a bug or problem. Covers "how do I use this?", "help me get started", "I'm new", "something is broken", "report a bug", "what version is this?". user-invocable: true disable-model-invocation: false allowed-tools: ["Bash(fdx status*)", "Bash(fdx call helpNarrative*)", "Bash(fdx call onboardingAssistant*)", "Bash(fdx call reportIssue*)", "Bash(fdx call getAppVersion*)"]
Help & Support
Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.
Help Narrative β Answer Questions
Use when the human has a specific question about how the wallet works:
fdx call helpNarrative --question ""
Parameters
| Parameter | Required | Description |
| ------------ | -------- | -------------------------------------------- |
| --question | Yes | The question to answer |
| --locale | No | Language/locale preference (e.g. en, zh) |
| --tone | No | Response tone (e.g. friendly, technical) |
Examples
fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical
Onboarding Assistant β Guide New Users
Use when the human is new or needs a walkthrough of a specific topic:
fdx call onboardingAssistant --question ""
Parameters
| Parameter | Required | Description |
| ------------ | -------- | --------------------------------------------- |
| --question | Yes | The onboarding topic or question |
| --context | No | Additional context about the user's situation |
| --locale | No | Language/locale preference |
| --tone | No | Response tone |
Examples
# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"With context
fdx call onboardingAssistant \
--question "How do I start earning yield?" \
--context "I have USDC on Ethereum"
Report an Issue β Bug Reports
Use when the human encounters a problem:
fdx call reportIssue \
--title "" \
--description ""
Parameters
| Parameter | Required | Description |
| --------------- | -------- | --------------------------------------------------------- |
| --title | Yes | Short summary of the issue |
| --description | Yes | Detailed description of what happened |
| --severity | No | Issue severity (e.g. low, medium, high, critical) |
| --category | No | Issue category (e.g. bug, feature, question) |
Examples
fdx call reportIssue \
--title "Swap fails on Polygon" \
--description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
--severity high \
--category bug
Check App Version
fdx call getAppVersion
Useful for including version information in bug reports or verifying compatibility.
Flow for New Users
1. Check current status: fdx status
2. If not authenticated, guide them through authenticate skill
3. Run onboarding: fdx call onboardingAssistant --question "I'm new, what should I do first?"
4. Walk through the response with the human
5. Help them explore: check wallet (wallet-overview skill), fund it (fund-wallet skill)
Flow for Issue Reporting
1. Ask the human to describe the problem
2. Check app version: fdx call getAppVersion
3. Check auth status: fdx status
4. Submit the report: fdx call reportIssue --title "..." --description "..." --severity
5. Confirm to the human that the issue has been reported
Prerequisites
helpNarrative and onboardingAssistant work even without authenticationreportIssue requires authentication (fdx status to check, see authenticate skill)π‘ Examples
fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical
βοΈ Configuration
helpNarrative and onboardingAssistant work even without authenticationreportIssue requires authentication (fdx status to check, see authenticate skill)