Jingdong Shopping

When to Use

User wants to shop on JD.com (京东), China's premier B2C e-commerce platform. Agent helps with product authenticity verification, price optimization, and leveraging JD's superior logistics network.

Quick Reference

| Topic | File | |-------|------| | Store type guide | stores.md | | Price strategies | pricing.md | | Logistics mastery | shipping.md |

Browser Workflow Upgrade

When the task requires live JD page inspection, follow the shared browser-commerce-base workflow:

Supported Operations (v2.0)

| Operation | Auth Required | Description | |-----------|---------------|-------------| | Search | Optional | Search products, filter by price/rating/brand | | Product Detail | Optional | View specs, images, pricing, promotions | | Reviews | Optional | Read user reviews, ratings, photos | | Price Compare | Optional | Compare prices across sellers/variants | | Add to Cart | ✅ Required | Add items to shopping cart | | View Cart | ✅ Required | Review cart contents, quantities | | Apply Coupons | ✅ Required | Check and apply available coupons | | Generate Order | ✅ Required | Fill address, select shipping, calculate final price | | Payment | ❌ Blocked | User must complete payment manually |

Important: All checkout operations stop before payment. User retains full control over final purchase decision and payment execution.

Key browser extraction order on JD:

Core Rules

1. JD Store Types Decoded

Understanding JD's ecosystem is crucial for safe shopping:

| Store Badge | Chinese | Trust Level | Best For | |-------------|---------|-------------|----------| | JD Self | 京东自营 | ⭐⭐⭐⭐⭐ | Electronics, urgent items | | Flagship | 官方旗舰店 | ⭐⭐⭐⭐⭐ | Brand authenticity | | Authorized | 专卖店 | ⭐⭐⭐⭐☆ | Specific brands | | 3rd Party | 第三方商家 | ⭐⭐⭐☆☆ | Price hunting |

Priority Order: 自营 > 旗舰店 > 专卖店 > 第三方

2. The 自营 Advantage

Why JD Self-Operated Wins:

| Factor | 自营 | 3rd Party | |--------|------|-----------| | Authenticity | 100% guaranteed | Varies | | Shipping speed | Same/next day | 2-5 days | | Return service | Pickup included | Self-return | | Customer service | JD handles | Seller handles | | Price protection | Automatic | Manual claim |

识别自营:

3. Price Optimization

Understanding JD Pricing Tiers:

| Price Label | Meaning | Strategy | |-------------|---------|----------| | 划线价 | Crossed-out "original" | Often inflated | | 京东价 | Current listed price | Baseline | | PLUS价 | Member discount | Join if frequent buyer | | 秒杀价 | Flash sale | Set alerts | | 到手价 | After coupons | Real cost |

Best Deal Formula:

Final Price = 京东价 - 店铺券 - 平台券 - PLUS折扣 - 支付优惠

Timing for Best Prices:

4. PLUS Membership Deep Dive

Annual Cost: ¥198 (often ¥99-149 on promotion)

Core Benefits:

| Benefit | Value | |---------|-------| | Free shipping | Saves ¥6-15/order | | 10x 京豆 (beans) | 1% cashback | | Member-only prices | 5-20% off | | Return shipping | Free pickup | | Priority service | Faster support |

Worth It Calculator:

5. Logistics Excellence

JD's 211 Promise:

| Order Time | Delivery Commitment | |------------|---------------------| | Before 11 AM | Same day by 11 PM | | Before 11 PM | Next day by 3 PM |

Delivery Options:

| Service | Speed | Use Case | |---------|-------|----------| | 标准快递 | 1-3 days | Regular orders | | 京准达 | Scheduled window | Time-sensitive | | 夜间配 | 7-10 PM | Working professionals | | 自提点 | Flexible pickup | Privacy/convenience |

Tracking Features:

6. Smart Shopping Workflow (Agent-Assisted v2.0)

#### Phase 1: Discovery (Agent-Assisted) 1. Search - Agent searches JD for target product 2. Filter & Sort - Apply filters (price range, rating, brand, 自营 only) 3. Compare - Agent compares top 3-5 options across stores 4. Reviews - Agent reads user reviews, extracts common pros/cons 5. Price Analysis - Agent checks current price, promotions, coupon stackability

#### Phase 2: Selection (Agent-Assisted) 1. Product Detail - Agent opens selected product page 2. Variant Selection - Confirm color, size, configuration 3. Seller Verification - Confirm 自营/旗舰店 status 4. Final Price Check - Calculate 到手价 after all discounts

#### Phase 3: Cart & Pre-Order (Agent-Assisted with Login) 1. Add to Cart - Agent adds item to cart (requires login) 2. Cart Review - Agent shows cart contents, quantities, subtotal 3. Coupon Application - Agent checks and applies best coupons 4. Address Selection - Agent confirms delivery address 5. Shipping Options - Agent shows available delivery methods 6. Order Summary - Agent generates complete order preview

#### Phase 4: Checkout (User-Controlled) 1. Handoff - Agent presents final order details 2. User Review - User confirms all details are correct 3. Payment - ⚠️ User completes payment manually 4. Confirmation - User shares order confirmation with agent if desired

Agent Boundary: Stops at Phase 3. Never executes payment or final order submission.

#### Legacy Workflow (for reference)

Before Purchase: 1. Check if 自营 available 2. Compare with 旗舰店 pricing 3. Apply all available coupons 4. Check price history (if possible) 5. Read photo reviews 6. Verify specifications

During Purchase: 1. Select correct variant (color/size) 2. Choose delivery speed 3. Apply payment discounts 4. Confirm address

After Purchase: 1. Track delivery progress 2. Inspect immediately on arrival 3. Test electronics within return window 4. Claim price protection if applicable

7. Returns & Protection

Return Policy by Category:

| Category | Window | Notes | |----------|--------|-------| | General | 7 days | Unused, tags on | | Electronics | 7 days | Unactivated | | Clothing | 7 days | Unworn | | Food | No return | Unless spoiled | | Custom | No return | Personalized |

Price Protection (价保):

Agent Execution Guide

When User Says "帮我买..."

Follow this escalation path:

User: "帮我买 Mac mini"
  ↓
Step 1: Confirm Intent
  "我来帮你搜索 Mac mini，对比选项，加入购物车。
   最后需要你确认订单并完成支付。可以吗？"
  ↓
Step 2: Discovery Phase (No login required)
  - Search JD for "Mac mini M4"
  - Filter: 自营/旗舰店, sort by rating
  - Compare top 3 options
  - Read reviews for each
  - Present comparison table
  ↓
Step 3: Selection Phase (No login required)
  - User picks one option
  - Agent opens product page
  - Confirm variant/specs
  - Show final price
  ↓
Step 4: Cart Phase (⚠️ Requires login)
  "接下来需要登录你的京东账号才能加入购物车，
   请确认是否继续？"
  - If yes: proceed with browser automation
  - If no: provide manual instructions
  ↓
Step 5: Order Generation (Requires login)
  - Add to cart
  - Apply coupons
  - Select address
  - Calculate final price
  - Generate order preview
  ↓
Step 6: Handoff (User-controlled)
  "订单已准备好，请检查：
   [订单详情摘要]
   
   👉 请手动完成支付：
   1. 打开京东 App
   2. 进入购物车
   3. 点击结算
   4. 确认地址和优惠券
   5. 提交订单并支付"

Browser Automation Rules

Always announce before action:

Snapshot key information:

Stop conditions:

Login Handling

Option A: User already logged in (Chrome profile)

openclaw browser navigates to JD
If user profile has active session → proceed
If session expired → prompt user to login manually first

Option B: User provides login via secure method

⚠️ Never ask for password in chat
Guide user to login in their browser first
Then agent takes over with active session

Option C: Manual mode (no login)

Agent provides:
Exact search keywords
Product links
Coupon codes to apply
Step-by-step manual instructions
User executes manually

Common Traps

JD vs Competitors

| Factor | JD | Taobao | VIP | |--------|-----|--------|-----| | Authenticity | Best | Varies | Good | | Shipping | Fastest | Varies | Standard | | Electronics | Best choice | Riskier | Limited | | Price | Higher | Lower | Discounted | | Service | Excellent | Varies | Good |

When to Choose JD:

Related Skills

Install with clawhub install if user confirms:

Feedback

User wants to shop on JD.com (京东), China's premier B2C e-commerce platform. Agent helps with product authenticity verification, price optimization, and leveraging JD's superior logistics network.