JIRA

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name: jira description: Use when the user mentions Jira issues (e.g., "PROJ-123"), asks about tickets, wants to create/view/update issues, check sprint status, or manage their Jira workflow. Triggers on keywords like "jira", "issue", "ticket", "sprint", "backlog", or issue key patterns. homepage: https://github.com/ankitpokhrel/jira-cli repository: https://github.com/PSPDFKit-labs/agent-skills metadata: { "openclaw": { "emoji": "🎫", }, "envVars": [ { "name": "JIRA_API_TOKEN", "required": false, "description": "Needed for REST/curl fallback; not required for jira CLI or MCP backends", }, { "name": "JIRA_USER", "required": false, "description": "Needed for REST/curl fallback; not required for jira CLI or MCP backends", }, { "name": "JIRA_BASE_URL", "required": false, "description": "Needed for REST/curl fallback; not required for jira CLI or MCP backends", }, ], }

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Jira

Natural language interaction with Jira. Supports multiple backends.

Backend Detection

Run this check first to determine which backend to use:

1. Check if jira CLI is available:
   → Run: which jira
   → If found: USE CLI BACKEND
2. If no CLI, check for Atlassian MCP:
   → Look for mcp__atlassian__* tools
   → If available: USE MCP BACKEND
3. If neither available:
   → GUIDE USER TO SETUP

| Backend | When to Use | Reference | |---------|-------------|-----------| | CLI | jira command available | references/commands.md | | MCP | Atlassian MCP tools available | references/mcp.md | | None | Neither available | Guide to install CLI |

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Quick Reference (CLI)

> Skip this section if using MCP backend.

| Intent | Command | |--------|---------| | View issue | jira issue view ISSUE-KEY | | List my issues | jira issue list -a$(jira me) | | My in-progress | jira issue list -a$(jira me) -s"In Progress" | | Create issue | jira issue create -tType -s"Summary" -b"Description" | | Move/transition | jira issue move ISSUE-KEY "State" | | Assign to me | jira issue assign ISSUE-KEY $(jira me) | | Unassign | jira issue assign ISSUE-KEY x | | Add comment | jira issue comment add ISSUE-KEY -b"Comment text" | | Open in browser | jira open ISSUE-KEY | | Current sprint | jira sprint list --state active | | Who am I | jira me |

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Quick Reference (MCP)

> Skip this section if using CLI backend.

| Intent | MCP Tool | |--------|----------| | Search issues | mcp__atlassian__searchJiraIssuesUsingJql | | View issue | mcp__atlassian__getJiraIssue | | Create issue | mcp__atlassian__createJiraIssue | | Update issue | mcp__atlassian__editJiraIssue | | Get transitions | mcp__atlassian__getTransitionsForJiraIssue | | Transition | mcp__atlassian__transitionJiraIssue | | Add comment | mcp__atlassian__addCommentToJiraIssue | | User lookup | mcp__atlassian__lookupJiraAccountId | | List projects | mcp__atlassian__getVisibleJiraProjects |

See references/mcp.md for full MCP patterns.

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Triggers

"create a jira ticket"

"show me PROJ-123"

"list my tickets"

"move ticket to done"

"what's in the current sprint"

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Issue Key Detection

Issue keys follow the pattern: [A-Z]+-[0-9]+ (e.g., PROJ-123, ABC-1).

When a user mentions an issue key in conversation:

CLI: jira issue view KEY or jira open KEY

MCP: mcp__atlassian__jira_get_issue with the key

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Workflow

Creating tickets: 1. Research context if user references code/tickets/PRs 2. Draft ticket content 3. Review with user 4. Create using appropriate backend

Updating tickets: 1. Fetch issue details first 2. Check status (careful with in-progress tickets) 3. Show current vs proposed changes 4. Get approval before updating 5. Add comment explaining changes

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Before Any Operation

Ask yourself:

1. What's the current state? — Always fetch the issue first. Don't assume status, assignee, or fields are what user thinks they are.

2. Who else is affected? — Check watchers, linked issues, parent epics. A "simple edit" might notify 10 people.

3. Is this reversible? — Transitions may have one-way gates. Some workflows require intermediate states. Description edits have no undo.

4. Do I have the right identifiers? — Issue keys, transition IDs, account IDs. Display names don't work for assignment (MCP).

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NEVER

NEVER transition without fetching current status — Workflows may require intermediate states. "To Do" → "Done" might fail silently if "In Progress" is required first.

NEVER assign using display name (MCP) — Only account IDs work. Always call lookupJiraAccountId first, or assignment silently fails.

NEVER edit description without showing original — Jira has no undo. User must see what they're replacing.

NEVER use --no-input without all required fields (CLI) — Fails silently with cryptic errors. Check project's required fields first.

NEVER assume transition names are universal — "Done", "Closed", "Complete" vary by project. Always get available transitions first.

NEVER bulk-modify without explicit approval — Each ticket change notifies watchers. 10 edits = 10 notification storms.

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Safety

Always show the command/tool call before running it

Always get approval before modifying tickets

Preserve original information when editing

Verify updates after applying

Always surface authentication issues clearly so the user can resolve them

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No Backend Available

If neither CLI nor MCP is available, guide the user:

To use Jira, you need one of:
1. jira CLI (recommended):
   https://github.com/ankitpokhrel/jira-cli
   Install: brew install ankitpokhrel/jira-cli/jira-cli
   Setup:   jira init
2. Atlassian MCP:
   Configure in your MCP settings with Atlassian credentials.

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Deep Dive

LOAD reference when:

Creating issues with complex fields or multi-line content

Building JQL queries beyond simple filters

Troubleshooting errors or authentication issues

Working with transitions, linking, or sprints

Do NOT load reference for:

Simple view/list operations (Quick Reference above is sufficient)

Basic status checks (jira issue view KEY)

Opening issues in browser

| Task | Load Reference? | |------|-----------------| | View single issue | No | | List my tickets | No | | Create with description | Yes — CLI needs /tmp pattern | | Transition issue | Yes — need transition ID workflow | | JQL search | Yes — for complex queries | | Link issues | Yes — MCP limitation, need script |

References:

CLI patterns: references/commands.md

MCP patterns: references/mcp.md