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BytesAgain β€Ί Skills β€Ί WhatsApp FAQ Bot
πŸ¦€ ClawHub

WhatsApp FAQ Bot

by @mariusfit

Build and query a FAQ knowledge base from markdown files. Use when asked to create a FAQ bot, set up automatic answers, build a knowledge base, add FAQ entri...

Versionv1.0.0
Downloads851
#clawhub
TERMINAL
clawhub install whatsapp-faq-bot

πŸ“– About This Skill

name: whatsapp-faq-bot description: Build and query a FAQ knowledge base from markdown files. Use when asked to create a FAQ bot, set up automatic answers, build a knowledge base, add FAQ entries, search FAQs, or answer common questions from a knowledge base. Perfect for WhatsApp business bots.

WhatsApp FAQ Bot

Build a searchable knowledge base from markdown files. Match incoming questions to the best FAQ answer using fuzzy text matching.

Quick Start

# Initialize a new FAQ knowledge base
python scripts/faqbot.py init
Add a FAQ entry interactively

python scripts/faqbot.py add -q "What are your business hours?" -a "We are open Monday to Friday, 9 AM to 6 PM CET."
Import FAQs from a markdown file

python scripts/faqbot.py import faq-source.md
Search for the best matching answer

python scripts/faqbot.py search "when are you open"
List all FAQ entries

python scripts/faqbot.py list
Export all FAQs to markdown

python scripts/faqbot.py export --format md -o faqs-export.md
Export as JSON

python scripts/faqbot.py export --format json -o faqs.json
Remove a FAQ entry by ID

python scripts/faqbot.py remove 3
Get stats about the knowledge base

python scripts/faqbot.py stats

Commands

| Command | Args | Description | |---------|------|-------------| | init | | Create a new empty knowledge base | | add | -q QUESTION -a ANSWER [-t TAGS] | Add a single FAQ entry | | import | | Import FAQs from markdown (H2 = question, body = answer) | | search | [--top N] [--threshold T] | Find best matching answer(s) | | list | [--tag TAG] | List all FAQ entries | | remove | | Remove a FAQ entry | | export | [--format md\|json] [-o FILE] | Export knowledge base | | stats | | Show knowledge base statistics |

Markdown Import Format

## What are your business hours?
We are open Monday to Friday, 9 AM to 6 PM CET.
Weekend support is available via email only.
How do I reset my password?

Go to Settings > Account > Reset Password.
You will receive an email with a reset link.
What payment methods do you accept?

We accept:

  • Credit/debit cards (Visa, Mastercard)
    • 

  • PayPal
    • 

  • Bank transfer (EU only)
    •

    Each H2 heading becomes a question, the body below becomes the answer.

    Search Scoring

  • Uses TF-IDF-like fuzzy matching on question text
  • Returns confidence score (0.0 to 1.0)
  • Default threshold: 0.3 (adjustable with --threshold)
  • Returns top 3 matches by default (adjustable with --top)

    • Integration with OpenClaw

    This skill is designed to work as a WhatsApp FAQ bot. When a user asks a question, the agent can use the search command to find the best match and respond automatically. Configure it in your cron or agent system prompt.

    πŸ’‘ Examples

    # Initialize a new FAQ knowledge base
python scripts/faqbot.py init
    Add a FAQ entry interactively
    
python scripts/faqbot.py add -q "What are your business hours?" -a "We are open Monday to Friday, 9 AM to 6 PM CET."
    Import FAQs from a markdown file
    
python scripts/faqbot.py import faq-source.md
    Search for the best matching answer
    
python scripts/faqbot.py search "when are you open"
    List all FAQ entries
    
python scripts/faqbot.py list
    Export all FAQs to markdown
    
python scripts/faqbot.py export --format md -o faqs-export.md
    Export as JSON
    
python scripts/faqbot.py export --format json -o faqs.json
    Remove a FAQ entry by ID
    
python scripts/faqbot.py remove 3
    Get stats about the knowledge base
    
python scripts/faqbot.py stats