whatsapp-pro2
by @pratilsudra
WhatsApp by Online Live Support integration. Manage data, records, and automate workflows. Use when the user wants to interact with WhatsApp by Online Live S...
clawhub install whatsapp-pro2π About This Skill
name: whatsapp-by-online-live-support description: | WhatsApp by Online Live Support integration. Manage data, records, and automate workflows. Use when the user wants to interact with WhatsApp by Online Live Support data. compatibility: Requires network access and a valid Membrane account (Free tier supported). license: MIT homepage: https://getmembrane.com repository: https://github.com/membranedev/application-skills metadata: author: membrane version: "1.0" categories: ""
WhatsApp by Online Live Support
WhatsApp by Online Live Support integrates WhatsApp Business API with help desk software. It allows businesses to manage customer support and communications via WhatsApp. Support agents and customer service teams use it to streamline conversations and provide real-time assistance.
Official docs: https://developers.facebook.com/docs/whatsapp
WhatsApp by Online Live Support Overview
When to use which actions: Use action names and parameters as needed.
Working with WhatsApp by Online Live Support
This skill uses the Membrane CLI to interact with WhatsApp by Online Live Support. Membrane handles authentication and credentials refresh automatically β so you can focus on the integration logic rather than auth plumbing.
Install the CLI
Install the Membrane CLI so you can run membrane from the terminal:
npm install -g @membranehq/cli
First-time setup
membrane login --tenant
A browser window opens for authentication.
Headless environments: Run the command, copy the printed URL for the user to open in a browser, then complete with membrane login complete .
Connecting to WhatsApp by Online Live Support
1. Create a new connection:
membrane search whatsapp-by-online-live-support --elementType=connector --json
Take the connector ID from output.items[0].element?.id, then:
membrane connect --connectorId=CONNECTOR_ID --json
The user completes authentication in the browser. The output contains the new connection id.Getting list of existing connections
When you are not sure if connection already exists: 1. Check existing connections: membrane connection list --json
If a WhatsApp by Online Live Support connection exists, note its connectionIdSearching for actions
When you know what you want to do but not the exact action ID:
membrane action list --intent=QUERY --connectionId=CONNECTION_ID --json
This will return action objects with id and inputSchema in it, so you will know how to run it.Popular actions
Use npx @membranehq/cli@latest action list --intent=QUERY --connectionId=CONNECTION_ID --json to discover available actions.
Running actions
membrane action run --connectionId=CONNECTION_ID ACTION_ID --json
To pass JSON parameters:
membrane action run --connectionId=CONNECTION_ID ACTION_ID --json --input "{ \"key\": \"value\" }"
Proxy requests
When the available actions don't cover your use case, you can send requests directly to the WhatsApp by Online Live Support API through Membrane's proxy. Membrane automatically appends the base URL to the path you provide and injects the correct authentication headers β including transparent credential refresh if they expire.
membrane request CONNECTION_ID /path/to/endpoint
Common options:
| Flag | Description |
|------|-------------|
| -X, --method | HTTP method (GET, POST, PUT, PATCH, DELETE). Defaults to GET |
| -H, --header | Add a request header (repeatable), e.g. -H "Accept: application/json" |
| -d, --data | Request body (string) |
| --json | Shorthand to send a JSON body and set Content-Type: application/json |
| --rawData | Send the body as-is without any processing |
| --query | Query-string parameter (repeatable), e.g. --query "limit=10" |
| --pathParam | Path parameter (repeatable), e.g. --pathParam "id=123" |
Best practices
membrane action list --intent=QUERY (replace QUERY with your intent) to find existing actions before writing custom API calls. Pre-built actions handle pagination, field mapping, and edge cases that raw API calls miss.π Tips & Best Practices
membrane action list --intent=QUERY (replace QUERY with your intent) to find existing actions before writing custom API calls. Pre-built actions handle pagination, field mapping, and edge cases that raw API calls miss.