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Auto-detect task complexity for Claude models (Haiku + Sonnet). Route simple tasks to Haiku, escalate complex ones to Sonnet. Save 50%+ on API costs. | 適用 Claude 模型（Haiku + Sonnet），自動偵測任務難度，簡單用 Haiku，複雜升級 Sonnet，輕鬆省下 50% 以上的費用。— RULES: Before responding, classify the task. If it matches an escalation trigger, call sessions_spawn with the full task and model anthropic/claude-sonnet-4-20250514 IMMEDIATELY. Do NOT answer complex tasks yourself. ESCALATE: analysis, comparisons, planning, strategy, c

opus

Auto-route tasks to the cheapest Claude model that works correctly. Three-tier progression: Haiku → Sonnet → Opus. Classify before responding. HAIKU (default): factual Q&A, greetings, reminders, status checks, lookups, simple file ops, heartbeats, casual chat, 1-2 sentence tasks. ESCALATE TO SONNET: code >10 lines, analysis, comparisons, planning, reports, multi-step reasoning, tables, long writing >3 paragraphs, summarization, research synthesis, most user conversations. ESCALATE TO OPUS: archi

SLA Manager

Assist in creating, monitoring, and enforcing detailed SLAs with metrics, escalation paths, penalties, reviews, and vendor negotiation tips.

Nm Leyline Risk Classification

Inline risk classification for agent tasks using a 4-tier model. Hybrid routing: GREEN/YELLOW use heuristic file-pattern matching, RED/CRITICAL escalate to w...

PagerDuty On-Call

Manage PagerDuty incidents, on-call schedules, escalation policies, and services via the PagerDuty REST API. Use when you need to: (1) List or acknowledge ac...

Credit Control & Collections Framework

Manage trade credit by assessing customer risk, setting credit limits, escalating collections, offering payment terms, monitoring KPIs, and minimizing bad de...

Smart Model Switching

Auto-route tasks to the cheapest Claude model that works correctly. Three-tier progression: Haiku → Sonnet → Opus. Classify before responding. HAIKU (default): factual Q&A, greetings, reminders, status checks, lookups, simple file ops, heartbeats, casual chat, 1-2 sentence tasks. ESCALATE TO SONNET: code >10 lines, analysis, comparisons, planning, reports, multi-step reasoning, tables, long writing >3 paragraphs, summarization, research synthesis, most user conversations. ESCALATE TO OPUS: archi

Agent manager

Manage Clawdbot agents: discover, profile, track capabilities, define routing hierarchy, and assign tasks. Use when: (1) Listing available agents, (2) Profiling agent capabilities and communication methods, (3) Defining agent routing (can_assign_to, reports_to, escalation_path), (4) Assigning tasks to appropriate agents, (5) Tracking agent performance and completed work, (6) Updating agent registry after changes.

Customer Support Command Center

Enterprise-grade customer support system: ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention. Turns your AI agent into a support team lead.

AI Agent Manager Playbook

Provides a comprehensive framework to manage autonomous AI agents, including portfolio oversight, performance monitoring, escalation protocols, governance, a...

PagerDuty

Manage PagerDuty incidents, services, schedules, escalation policies, users, and on-call data - powered by ClawLink.

Uplo Customer Success

AI-powered customer success knowledge management. Search account health data, onboarding records, renewal tracking, and support escalation documentation with...

Umnix constitution for ai agents

Defines, manages, and enforces AI agent constitutions detailing mandates, permissions, prohibitions, performance, escalation, and succession protocols for go...

Grit

Relentless problem-solving and tool-escalation for blocked tasks. Use when a user wants OpenClaw to keep pushing, keep trying alternatives, install or use ad...

Complaint Handler

Retail complaint and after-sales handler for digital employees. Classifies complaints, generates empathetic responses, routes escalations, and manages return...

Incident.io

Manage incidents via the incident.io REST API. Create, view, update, escalate, and resolve incidents. Check severities, statuses, and post incident updates....

Warranty Return Resolver

Organize evidence, understand refund/repair/replacement options, and write calm escalation messages for consumer warranty and return situations.

Personal Sop Builder

Convert messy task descriptions into clear, actionable SOPs with triggers, steps, owners, quality checks, and escalation rules for repeatable workflows.