Smart Model Switching

Auto-route tasks to the cheapest Claude model that works correctly. Three-tier progression: Haiku → Sonnet → Opus. Classify before responding. HAIKU (default): factual Q&A, greetings, reminders, status checks, lookups, simple file ops, heartbeats, casual chat, 1-2 sentence tasks. ESCALATE TO SONNET: code >10 lines, analysis, comparisons, planning, reports, multi-step reasoning, tables, long writing >3 paragraphs, summarization, research synthesis, most user conversations. ESCALATE TO OPUS: archi

PagerDuty

Manage PagerDuty incidents, services, schedules, escalation policies, users, and on-call data - powered by ClawLink.

Persona Customer Support

Manage customer support — track tickets, respond, escalate issues.

Umnix constitution for ai agents

Defines, manages, and enforces AI agent constitutions detailing mandates, permissions, prohibitions, performance, escalation, and succession protocols for go...

Complaint Handler

Retail complaint and after-sales handler for digital employees. Classifies complaints, generates empathetic responses, routes escalations, and manages return...

Personal Sop Builder

Convert messy task descriptions into clear, actionable SOPs with triggers, steps, owners, quality checks, and escalation rules for repeatable workflows.

Agent manager

Manage Clawdbot agents: discover, profile, track capabilities, define routing hierarchy, and assign tasks. Use when: (1) Listing available agents, (2) Profiling agent capabilities and communication methods, (3) Defining agent routing (can_assign_to, reports_to, escalation_path), (4) Assigning tasks to appropriate agents, (5) Tracking agent performance and completed work, (6) Updating agent registry after changes.

Invoice Chaser

Automated invoice follow-up sequences that escalate from friendly to firm. Track unpaid invoices, send timed reminder emails with escalating tone, log payment interactions, and generate AR aging reports. Your agent handles the awkward conversations so you don't have to — preserving cash flow and client relationships while you focus on actual work. Configure invoice tracking, email templates per stage (friendly → firm → final notice), timing rules, and let your agent chase payments 24/7. Use when

Smart Model Routing for Z.AI

Auto-route tasks to the cheapest z.ai (GLM) model that works correctly. Three-tier progression: Flash → Standard → Plus/32B. Classify before responding. FLASH (default): factual Q&A, greetings, reminders, status checks, lookups, simple file ops, heartbeats, casual chat, 1–2 sentence tasks, cron jobs. ESCALATE TO STANDARD: code >10 lines, analysis, comparisons, planning, reports, multi-step reasoning, tables, long writing >3 paragraphs, summarization, research synthesis, most user conversations.

opus

Auto-route tasks to the cheapest Claude model that works correctly. Three-tier progression: Haiku → Sonnet → Opus. Classify before responding. HAIKU (default): factual Q&A, greetings, reminders, status checks, lookups, simple file ops, heartbeats, casual chat, 1-2 sentence tasks. ESCALATE TO SONNET: code >10 lines, analysis, comparisons, planning, reports, multi-step reasoning, tables, long writing >3 paragraphs, summarization, research synthesis, most user conversations. ESCALATE TO OPUS: archi

AI Agent Manager Playbook

Provides a comprehensive framework to manage autonomous AI agents, including portfolio oversight, performance monitoring, escalation protocols, governance, a...

Save Usage ~4x (Codex oAuth users)

Classifies tasks by safety and complexity to route safe, negligible queries to gpt-5.1-codex-mini and escalates critical or executable tasks to gpt-5.3-codex.

Incident Response Lifecycle

Incident response process management following the NIST 800-61 lifecycle. Covers severity classification, escalation matrices, role assignment, communication...

Uplo Customer Success

AI-powered customer success knowledge management. Search account health data, onboarding records, renewal tracking, and support escalation documentation with...

Incident.io

Manage incidents via the incident.io REST API. Create, view, update, escalate, and resolve incidents. Check severities, statuses, and post incident updates....

Credit Control & Collections Framework

Manage trade credit by assessing customer risk, setting credit limits, escalating collections, offering payment terms, monitoring KPIs, and minimizing bad de...

Pagerduty

PagerDuty incident management — manage incidents, services, schedules, escalation policies, and on-call via REST API

Warranty Return Resolver

Organize evidence, understand refund/repair/replacement options, and write calm escalation messages for consumer warranty and return situations.