Customer Support Command Center

Enterprise-grade customer support system: ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention. Turns your AI agent into a support team lead.

a2a

Communicate with remote agents via A2A protocol, discover available agents, and ask the human owner for clarification via the A2A Hub. Use when asked to send messages to other agents, discover what agents are available, or when you need human input to proceed. **Triggers — use this skill when:** - You need human input to proceed (approval, decision, clarification) - User asks to "send a message to another agent" - User asks to "discover agents" or "what agents are available" - You're stuck and need to escalate to the owner - A long-running task needs human approval before continuing

Self-Improving Support

Captures ticket resolution delays, misdiagnoses, escalation gaps, SLA breaches, knowledge gaps, and customer churn signals to enable continuous support impro...

linux-privilege-escalation

This skill should be used when the user asks to "escalate privileges on Linux", "find privesc vectors on Linux systems", "exploit sudo misconfigurations", "abuse SUID binaries", "exploit cron jobs for root access", "enumerate Linux systems for privilege escalation", or "gain root access from low-privilege shell". It provides comprehensive techniques for identifying and exploiting privilege escalation paths on Linux systems.

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

escalate-issues

Agent Almanac — a curated reference of executable skills, specialist agents, and teams for AI-assisted development, with interactive visualization

Persona Customer Support

Manage customer support — track tickets, respond, escalate issues.

Customer Support Autopilot

Classify customer support tickets, draft accurate responses, suggest macros, and route escalations based on risk, SLA, and business impact.